INTEGRATED FACILITY MANAGEMENT
Quality control services are of great importance so that customers do not become victims of mishaps after purchasing a product or service. If the customer thinks that the product or service he has received after receiving a product or service is faulty, he can ensure that the product is processed again, thanks to the quality control service.
Defective products received by customers within the scope of quality control services go through an evaluation process after they are reprocessed in environments suitable for repair. After this evaluation process, if the product is found to be faulty as the customer says, the return or exchange process begins, depending on the situation.
Apart from these, the most basic duty of quality control services is to enter any product in accordance with the quality plans and then to provide intermediate and final controls. During this process, various notes are kept in the department and the workflow is organized. In case of faulty products to the customers, if the product is really faulty, a refund or exchange can be made.
What is the Purpose of Quality Control?
The quality control department has more than one purpose, but the most basic purpose is to develop the company. It does this by ensuring that the quality of its products is high. The quality control process consists of many different stages. Quality control services, more commonly known as process management, are basically tasked with checking products designed by the company so that they do not conflict with quality.
Although the products produced by the workplaces are produced according to a certain quality plan, every product may not be of the same quality sometimes. Since low quality products will not meet the expectations of the customer, such situations damage the prestige of the company. That’s why the quality control services department plays a major role in the development of the company.
Benefits of Quality Control Services
Apart from these, it is possible to prevent poor quality in production thanks to quality control services. In addition, it is possible to establish a quality inspection system with a low cost and to control the quality of the products through this system.
Among the products designed by the company, there are sometimes products that fall outside the expected quality. In such cases, quality control services detect products out of expectation in advance and reduce the number of faulty parts, thus saving the company money.
Finally, quality control services, which prevent workers and machines from losing time, also increase production. As can be seen, quality control services provide benefits to the company in every aspect and therefore are among the most important departments.
Stages of the Control Process
The quality control process consists of different stages. At the beginning of these stages is the selection of the unit of measurement to be used throughout the process. Then, performance and goal criteria are determined. Immediately after, the subject of control is determined and performance measurement is made. After that, faulty products are set aside. In addition, in some cases, faulty product complaints from customers are also evaluated and the change process can be started.
